FAQ

Festival du Voyageur Frequently Asked Questions

• How much are tickets?
Single Day Passes are $25 for adults and $15 for children and seniors (12 to 17 years old and 60+).
10 Day Passes are $65 for adults and $30  for children (ages 12 to 17 and 60+).

Children 12 and under are admitted free of charge. 

Presale discounts are available until January 15th, 2018. Click here to purchase tickets now.

• Are day passes valid any day I choose?

No. Effective this year, there are 8 different Day Passes that will correspond to each of Voyageur Park’s 8 days of public programming. You’ll have to choose the day you want to attend when buying your ticket. (Please note that changes will only affect the Adult Day Passes. Youth and Senior Day Passes will still be valid on any day of the festival.) 

• Is there a limit to the amount of tickets being sold? 

Yes. To better manage the flow of visitors at Voyageur Park, reduce the length of line-ups and offer an even more enjoyable experience to our festivalgoers, we have introduced a limit to the number of Voyageur Passes (formerly the 10-Day Pass) and Day Passes that will be on sale for the 2018 Festival du Voyageur. We strongly encourage festivalgoers to buy their passes in advance.

• Where can I buy tickets?
You can purchase tickets online, at the Festival du Voyageur office (233 Provencher Blvd.), at 233-ALLÔ (106-147 Provencher Boulevard) and at the Voyageur Park box office (limited amount depending on sales). Voyageur passes will be sold at all Safeway and Sobeys locations in Winnipeg, Steinbach, Gimli, Portage La Prairie and Brandon starting January 16th.

• Can I purchase tickets at the gate?
Yes, but with new limits to the amount of tickets sold, it is conceivable that certain days could  sell-out. To guarantee admission to the festival, we strongly encourage festivalgoers to buy their passes in advance.

• Do children get in for free?
Children 12 and under are admitted free of charge.

• Are refunds available?
No. All sales are final. There are no exchanges nor returns. The passes are non-transferrable and are not redeemable for cash.

• What if I’ve lost my tickets?
If passes are lost, stolen or destroyed they cannot be replaced.

• I purchased a day pass – can I come and go as I please from and to Voyageur Park all day?
You may come and go as you please to and from Voyageur Park, but you must first visit the information centre to get a special day pass bracelet which will allow you re-entry.

• Where can I park?

You can either use our free shuttle and park for free, or use the Voyageur Park parking lot for $5.

• How much is parking at Voyageur Park?

Parking at Voyageur Park is $5.

• Is there bike parking available?

Bike parking is located near the main entrance. Festival du Voyageur is not responsible for the damage or loss of property.

• Can I park overnight?

Yes, you may park overnight at Voyageur Park. However, you will only be able to retrieve your car at 9:30 a.m. the next day as the gates to the park will be closed until then for security reasons. Please note that all vehicles need to be picked up the next day.

• The Voyageur Park parking lot is full. What do I do?

Please use our free shuttle service.

• Are there free parking spots for people with reduced mobility?

Yes, free parking is offered and reserved parking is available at Voyageur Park for people with reduced mobility. Please present yourself at the parking office for further directions.

• How does the free shuttle service work?

Festival du Voyageur offers a free shuttle service, provided by Beaver Bus Lines, in order to alleviate the traffic issues around Voyageur Park and to enhance our visitor’s experience. The shuttle makes round-trips from Université de Saint-Boniface, to Centre LaVérendrye, to Centre culturel franco-manitobain, to Voyageur Park. The shuttle will stop approximately every 20 minutes at each of the designated stops.

What is the shuttle schedule?

The shuttle schedule is as follows: February 16 – 4:30 p.m. to midnight February 17 and 18 – 9:30 a.m. to midnight February 19 – 9:30 a.m. to 7 p.m. February 22 – 5:30 p.m. to midnight. February 23 – 4:30 p.m. to midnight February 24 – 9:30 a.m. to midnight February 25 – 9:30 a.m. to 5 p.m. * Final pick-up when Voyageur Park closes **

The shuttle will stop approximately every 20 minutes at each of the designated stops.

• What are the shuttle stops?

The designated park and ride stops are as follows:

1 – Centre LaVérendrye free parking lot (614 Des Meurons Street)

2 – Université de Saint-Boniface free parking lot (200 de la Cathédrale Avenue – entrance on Despins Street)

3 – Centre culturel franco-manitobain free parking lot (340 Provencher Blvd.)

4 – Voyageur Park (St-Joseph Street at Hébert Street)

• When does the last shuttle leave Voyageur Park?

The last shuttle leaves Voyageur Park when the park closes.

 Where can I find the Festival du Voyageur schedule?

The full Festival du Voyageur schedule can be found here, on the Festival du Voyageur mobile app or in our program (available at the Festival du Voyageur offices (233 Provencher Blvd.), Safeways, Sobeys & Liquor Marts)

How should I dress?
Festival du Voyageur is a winter festival and February in Winnipeg can sometimes be cold. Make sure you check the weather before coming to Voyageur Park and dress accordingly. Wearing several layers is a great idea since you’ll be spending time outside as well as in warm heated tents.

Where can I buy Festival du Voyageur merchandise?
Festival du Voyageur merchandise is available by clicking here, at the Festival du Voyageur office boutique at 233 Provencher Blvd. and in our souvenir tent at Voyageur Park.

Where are the artisans?
This year, Market Dayswill be held on February 17 and 24 from 10 a.m. to 6 p.m. in the Université de Saint-Boniface Portage Tent at Voyageur Park. Over a dozen local artisans will be selling their arts and crafts.

You may also shop during all 10-days of the festival in the Souvenir Tent – open during Voyageur Parks’ hours of operation.

Where can I drink and buy alcoholic beverages?
There are bars located in each tent in Voyageur Park as well as 2 outdoor bars:
– Liquor Mart Snow Bar
– Bar Gibraltar (during its opening hours)

Can I access Voyageur Park during School Program activities?
The park is closed to the public during the day on February 16, 20, 21, 22 and 23 for the Great-West Life School Program. Please visit the park during public hours!

How do I become a volunteer?
If you would like to volunteer for Festival du Voyageur click here for all the details and the registration form.

How can I become a historical interpreter in Fort Gibraltar?
Please contact Colin Mackie at 204-258-2566 or by e-mail at [email protected]

How can my company become a sponsor?
If your company is interested in becoming a sponsor of Festival du Voyageur, please contact Irène Madzou, our Development and Tourism Director, by email ([email protected]) or by phone (204-258-2555).

How can I perform at the festival?
If you are interested in performing at Festival du Voyageur, please e-mail our Artistic Producer Julien Desaulniers.

How do I become a food vendor at the festival?
If you are interested in becoming a food vendor at Festival du Voyageur, please contact Jean-Luc LaFlèche, by email ([email protected]) or by phone (204-258-2558).

What should I do if I’ve lost an item at the festival?
The Festival du Voyageur’s lost and found is located at the 233-ALLO Information Centre at Voyageur Park. Once Festival du Voyageur is over, the lost and found items are kept for a period of one month at our office (233 Provencher Blvd.) and can be claimed during our office hours.

Can I bring my pet to Voyageur Park?
Although Festival du Voyageur staff are proud pet lovers, unfortunately no pets are allowed on the Voyageur Park grounds for safety and sanitary reasons unless it is a service animal.

Can we bring our own toboggan to use on the slide?
No, you cannot bring your own toboggan to use on the slide at Voyageur Park. Toboggans and helmets will be provided on site. Please be aware of the following safety rules pertaining to the use of toboggan slides at Voyageur Park:

Use of slide is done at your own risk

Children 12 or under must be supervised by an adult

The use of a helmet is mandatory for persons who are under 18 years of age. Helmets are available on site.

What can my kids do at Festival du Voyageur?
Festival du Voyageur offers many entertainment options for children as well as outdoor playgrounds and activities. Click herefor all children programming.

• Where can I find snow sculptures?
Snow sculptures are one of the staples of Festival du Voyageur. Not only can they be found spread across the city during the festival, we also host an International Snow Sculpting Symposium at Voyageur Park (866 Saint-Joseph St.) which features sculptures by teams from all over the world. Voyageur Park is also home to our local snow sculpting competition.

Please be aware that you need to pay an admission fee in order to visit the International Snow Sculpting Symposium at Voyageur Park. Click here for admission prices and tickets.

Click here for a list of all snow sculptures found across the city.

•  How can I sponsor a snow sculpture?

If you would be interested in sponsoring one of the snow sculptures that are placed around the city during the Festival du Voyageur, please contact Irène Madzou, our Development and Tourism Director, by email ([email protected]) or by phone (204-258-2555).

• What are the Voyageur Park entrance conditions?

For your safety, we reserve the right to check the contents of all bags and beverage containers brought on to the site.

  • No alcohol or drugs, weapons or glass;
  • No pets other than service animals, including in Voyageur Park and tents.
  • Passes or daily tickets will be confiscated and patrons will be removed from the festival site for disruptive behavior.
  • Last admission to Voyageur Park is 60 minutes prior to the closing time.
  • Your experience may be captured either on video or by photo. Festival du Voyageur inc. reserves the right to use these photos and videos for promotional purposes only.

• Where is the First Aid trailer?

Canadian First-Aid Training offers first aid and CPR services. They will be on site in Voyageur Park for the duration of the Festival.

Please call 911 in case of emergency!

I lost my child in the Park! What do I do?

All lost children are escorted to the 233-ALLÔ Information Centre, where Festival staff will follow our lost child protocol and offer assistance in locating parents.

• Can I smoke on-site?

Smoking is prohibited inside all tents and within Fort Gibraltar walls and cabins. Please be respectful of those around you.

• What are the toboggan slide safety rules?

The safety of our patrons is important to us. Please be aware of the following safety rules pertaining to the use of toboggan slides at Voyageur Park:

  • Use of slide is done at your own risk o Children 12 or under must be supervised by an adult
  • The use of a helmet is mandatory for persons who are under 18 years of age. Helmets are available on site.

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